Live chat

[Mdt765]

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent. 

 Has this service now finished or is it available when suits ee?

[Lawar]

I already have a contract, and I previously bought my SIM card from EE. I only need the mobile phone. If they can provide me with just the phone, that’s what I want. However, if the SIM card must be included, I would like to cancel my order. Thank you.

[Katie_B]

Good afternoon @Lawar. 

I am sorry to hear you are looking to cancel your order. 

To do this, please give us a call. 

Katie

[Usama14]

i want to discus my order

[Peter_W]

Hi @Usama14.

Welcome to the EE Community 😊

We don't have access to accounts via these forums, but if you check out our help page here, it'll give you all the details you need on how to contact our team to discuss any orders!

Peter

[fernandessimren]

Hey

[Andreeareut]

Hi 

[Michael19821]

Do you know if my SIM with EE has started with the number 07*********

[Mod edit: Please do not post personal information on the public board. Thanks!]

[Mattlambert08]

I have had the wrong phone contact cancelled 

[Lesley_W]

Hi @Mattlambert08 

Thanks for coming to our community.

I'm sorry that the wrong contract has been cancelled. If you contact our team, they will be able to get this rectified. 

Lesley

[Paulthynne]

Hi.
Recently upgraded all 4 lines and BB I have not cancelled any orders
your lovely installation guy was here for hours upgrading the BB what order
have you got a record of a cancellation?
Kindest Regards Paul ring me if you need any further clarification