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Live chat

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Mdt765
Investigator
Investigator

‎10-05-2025 01:45 PM

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent. 

 Has this service now finished or is it available when suits ee?

61 REPLIES 61
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Michael4658
Established Contributor
Established Contributor
In response to Debbie_G

‎28-10-2025 02:51 PM

Hi Debbie 

looking to sort out my contract as it is getting time to renew my EE broadband 

 

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Rach_H
EE Community Support Team
In response to Michael4658

‎28-10-2025 05:15 PM

Hi @Michael4658,

Welcome back to the Forum!

If you log into your EE app then you can speak with the team using the live chat service, or you can reach out to our team to discuss your upgrade options.

Rach

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