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Live chat

sjjo80
Contributor
Contributor

‎10-11-2024 09:59 AM

Is anyone else having problems with live chat on the app.   I have messaged them this morning at around  9am and got a message saying  "Your estimated wait time is approximately 5 Minutes" but nearly an hour later and no reply,  not the first time this has happened recently. Thank you all

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Northerner
EE Community Star
EE Community Star

‎10-11-2024 10:58 AM

Hi @sjjo80 

They are maybe busy. Have you tried calling 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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