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Live Chat Gone?

tylermwise
Contributor
Contributor

Hi there, I would like to talk with an EE Agent, but the live chat button no longer seems to exist?

It was on the help page, but now it only has talk to us, and that calls them

I am a monthly mobile user, but looking to move over for WiFi but would like to talk to a staff member over the chat first

Thank you!!

14 REPLIES 14
Ali_A
EE Community Support Team

Hi @Sam590 

Welcome to the EE Community. 

The best way to contact Customer Service to discuss your package is to give us a call. Contact Us | Help & Support

Alternatively, you can log into the MyEE App and use the Live Chat option. Just click Help > Message Us

Ali

Kengadaran
Explorer

 Hi, I need your help

Ali_A
EE Community Support Team

Hi @Kengadaran 

Can you tell us what you are looking for help with? 

Ali 

Bmo
Visitor

Hi

Schockwave
EE Community Star
EE Community Star

Hello @Bmo ,

Welcome to the community,

What can we help you with? Need more information.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.