Could anyone help me find the order opinion in the customer service?

hihi3 · ‎24-08-2026

I have a order big problem with the customer service but I called with 18001 07953 966 150 this morning. I still can't find the order opinion in the customer service helpline.

So it is possible, could you provide the guide to reach "order" opinion in the customer service

Thank you

Peter_W · ‎24-08-2026

Hi again, @hihi3.

Is this in relation to the IMEI proofs you were discussing in your other thread?

I shared the dedicated 08 number there for queries around electronics and EE store orders, but if you have a more general enquiry about something else then the 07 number shared above should be the one.

Peter

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XRaySpeX · ‎24-08-2026

@hihi3 : ~~Where'd you get that phone no. from? EE CS's mobile no. is just 07953 966 150. Dialling what you did probably landed you in USA.~~

EDIT: Sorry, I now see that 18001 is the UK Relay service.

Try calling EE CS on the Freephone no.(Opt 2) in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Peter_W · ‎24-08-2026

Hi again, @hihi3.

Is this in relation to the IMEI proofs you were discussing in your other thread?

I shared the dedicated 08 number there for queries around electronics and EE store orders, but if you have a more general enquiry about something else then the 07 number shared above should be the one.

Peter