Community Activity

Xbox Game Pass Ultimate

Xbox Game Pass Ultimate hasn't worked for 3 months...unfortunately customer service doesn't know how to do it

EE app wont pair with phone

I have moved over to EE from BT & i am unable to pair the app with my Hub for over 1 month, I see many people have had the same issue but cannot see how it has been resolved & the EE guides have been no help.Does anyone know the resolution to this ? ...

One973 by Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

My landline hasn't worked for at least three days

I can't get through to customer service either and I have been trying g for a couple of days !!  1) My landline hasn't worked for at least three days (my broadband is working) there is no dialling tone so I cannot ring out and my elderly dad of 95 ca...

Mobile credit running out when not been used

I have a mobile kept at home for emergencies, on a pay as you go scheme. The credit should roll over as long as I am £10 in credit, but it keeps running out even though it's not been used. It's not connected to the internet so not using mobile data. 

hazelnut7 by Investigator
  • 41 Views
  • 3 replies
  • 2 Helpful

EERO and EE Pro Box

Has anyone successfully got their EE Pro box to talk to the EERO Wifi?  My EE Pro does not see the EERO Wifi at-all.Thanks, David

EE data turn off feature - mis-sold and flawed

I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...

NJA34 by Explorer
  • 38 Views
  • 7 replies
  • 1 Helpful

Contact a human

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...

Resolved! Can’t activate Apple Music add on

Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music 

emloch by Contributor
  • 246 Views
  • 8 replies
  • 6 Helpful