04-04-2024 02:16 PM
Hey everyone,
I've hit a snag with my EE online account that's proving to be quite a headache. Despite multiple attempts, I just can't seem to add my phone numbers to the account. Every time I try, I'm either greeted with an error message or the process fails silently, leaving me without any clue as to what might be going wrong.
Is this a common issue? Has anyone here gone through something similar and found a workaround? I'm all ears for any suggestions, solutions, or even a heads-up on potential updates from EE that address this problem. Your insights and advice would be incredibly valuable to me right now.
Thanks a lot for your help!
04-04-2024 02:20 PM
Hey everyone,
I've hit a snag with my EE online account that's proving to be quite a headache. Despite multiple attempts, I just can't seem to add my phone numbers to the account. Every time I try, I'm either greeted with an error message or the process fails silently, leaving me without any clue as to what might be going wrong.
Is this a common issue? Has anyone here gone through something similar and found a workaround? I'm all ears for any suggestions, solutions, or even a heads-up on potential updates from EE that address this problem. Your insights and advice would be incredibly valuable to me right now.
Thanks a lot for your help!
04-04-2024 06:05 PM
06-04-2024 08:45 PM - edited 06-04-2024 08:49 PM
Hi @James_B , yes, both and same problem. For 6 months they can't solve this problem https://prnt.sc/dyGoHztdD23o
07-04-2024 07:29 AM
Have you been speaking with our technical support team, @D3v1L?
Chris
07-04-2024 01:30 PM
I have spoken with 7 operators so far and none of them could solve the problem. So there is no transparency between the client and EE @Christopher_G