21-01-2024 12:36 PM
I created an account by mistake, I would like to delete it without calling because I am from abroad and I have problems with the English language, I would prefer to do it through an email address or directly instead. Thank you.
21-01-2024 12:47 PM
You can't delete MyEE a/c's yourself. The most you can do on PAYG is to remove your no. from it.
EE provide no email contact.
21-01-2024 01:16 PM
I didn't enter any data and I didn't make any purchases, I registered about an hour ago. I just created an account by mistake because I thought it was another website.
Is it possible to talk to the operator via online chat to try to remove my account at least?
21-01-2024 01:18 PM
Are you on contract or PAYG? There is no Live Chat for PAYG.
21-01-2024 03:49 PM
I don't understand what you mean, I don't have any of that. Just created an account but didn't do any contract or PAYG subscription.
21-01-2024 03:58 PM
Does it really matter? We've all got the odd orphaned login a/c from way back?
17-02-2024 06:14 PM
If it didn't matter, they wouldn't be asking would they?
18-02-2024 07:14 AM
09-03-2024 07:04 PM
Hi Leanne_t, I have the same problem, I have an account that is not linked to any devices, I would like to delete or disable it so I can use this email for my anothet existing profile that has linked devices.
I would be grateful for your help as soon as possible.
10-03-2024 08:06 AM
Hi @Aalisva1
Welcome to the community.
If you speak to our Mobile Care team, they'll do their best to remove those details and link to your latest account.
Chris