How do i view my bill and contract

[DeannaN]

I have the same problem. Ever since the EE update there is no section where you can view your current contracts. It used to be one of the first things on the home page but now there’s nothing. There is no way to view your contracts or bills that I can find! I’m going to go into the EE shop this week and see if it’s hidden somewhere! 

[Christopher_G]

Hi @DeannaN 

Welcome to the community.

Which information are you trying to find? Is it your contract dates?

Chris

[Dom36]

Wow, this is really bad. Why can't the support team tell us how to view our contracts. Is there something to hide here?

[Katie_B]

Hello @Dom36. 

What information are you trying to find?

Speak soon, 

Katie

[Astrana]

We all want to see our legally binding contract signed when we took out our service with EE. Why is this so hard to comprehend, something must be seriously wrong at EE.

[Linzi_H]

Hi @Astrana 

Welcome to the community.

All of our terms and conditions can be found HERE. 

Is there specific information you are looking for within your contract? You will be able to find everything you need through the terms and conditions, but I am happy to point you in the right direction if needed.

Linzi 

[JAMBOOS1]

Same problem to thus new system ee has is useless cannot see my contract thinking off getting in touch with ombusdman 

[Linzi_H]

Hi @JAMBOOS1 

We always want you to be able to see the information you need within your contract.

What information are you specifically looking for?

All terms and conditions can be found HERE. 

Linzi 

[rab86]

How? I have tried. Nowhere does it say Account or Bill

[Katie_B]

Hello @rab86. 

Thanks for coming here 

When you log in to your EE account online what do you see?

It could be your account is only set up for user access.

This can be updated by calling our customer care team on 150. 

Katie