How do I access online chat

Dotty1955 · ‎25-06-2023

Afshinkhosravi · ‎31-01-2024

I want to contract a SIM card

Christopher_G · ‎31-01-2024

Hi @Afshinkhosravi

Check out our SIM only contracts on the EE Online shop.

Chris

AmyG99 · ‎09-02-2024

how do i change my direct debit date

XRaySpeX · ‎09-02-2024

@AmyG99 : You can change your payment date under Bills & Payments > Manage Direct Debit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Azizbinomer · ‎28-02-2024

Hi

Katie_B · ‎28-02-2024

Good morning @Azizbinomer.

Live Chat can be found within your EE app under 'Help'.

Is there anything we can help with here on the community?

Katie

Heidi_price · ‎02-03-2024

I’ve just order this SIM card Refence number is xko294809458

I meant to buy just an add on for current sim

Heidi_price · ‎02-03-2024

Can I cancel order xko294809458

James_B · ‎02-03-2024

Welcome to the EE Community, @Heidi_price 🙂

If you're an existing EE customer, you can chat with Customer Care online via the help tab of the EE app. If not, please call our sales team on 0800 956 6000.

Thanks

James

Shaik44 · ‎06-03-2024

Hi can you help me my SIM card is saying failed