Granting a user access to My EE
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10-01-2023 11:00 AM
Please tell me that such a fundamental feature exists either in the My EE app or in the online version and that I just can't see for looking.
There are multiple mobile lines in my EE account. I am the bill payer for all of them, but I am not the user for one of them. How to I grant the actual user of that line access to view the current usage in "My EE" without granting access to the whole EE account by giving them my credentials?
Solved! See the answer below or view the solution in context.
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04-09-2023 05:33 PM
Won't let me add a user
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04-09-2023 05:56 PM
Hi @leea56,
If your unable to setup a user account with another email address, please get in touch with Technical Support so a member of the team can help.
Thanks
James
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16-06-2024 09:08 PM
I do not understand this, same question
I am account holder, registered wife's phone with her email, then asks if her if bill payer, said no, says holder to grant access
How?
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17-06-2024 08:01 AM
Hi @Steve413,
Welcome to the EE Community. 🙂
Please can you share a screengrab of the message you see when trying to register as a user?
Thanks
James
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17-06-2024 08:37 PM
tried to link phone , asks if user pays bills , said no and screenshot
is attached
Have accessed account on p.c. thought ther might be info about this but
could not find anything
Thanks
Steve
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18-06-2024 08:34 AM
Hi @Steve413,
It looks like your screenshot hasn't been attached to your post.
Please could you try again?
James
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18-06-2024 02:38 PM
Another try
Steve
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18-06-2024 02:55 PM
That still hasn't worked I'm afraid, @Steve413
Are you tapping/clicking the camera icon above the dialogue box to attach your image to your post?
James
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18-06-2024 07:59 PM
replied on pc at home, now replied on my own phone
Steve
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19-06-2024 07:59 AM

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