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Error message on App

Thomav
Visitor

‎14-07-2026 04:45 PM

Unable to access app due to error message indicating date of birth is the issue. I have tried calling the number suggested for EE but there is no option for app issues??? 

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎14-07-2026 06:02 PM

Hi @Thomav 

Just speak to anyone in CS on 150 they can address this issue.

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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