Dreadful EE website

[angelsplayfield]

Why did you make your website so horrible? It's slow and unresponsive. I'm on 130 wifi here.  

Links do not work. Pages do not load up. Bad experience. 

[Christopher_G]

Hi @angelsplayfield 

Welcome to the community. 

Is there a particular part of the website you're having problems with? Is it the same on a different device or browser?

Chris

[angelsplayfield]

It's the whole website. The fluid design is the problem. Some scripts or whatever you are using cause the site to lag massively. 

The previous version was much better. I find the current website worse by a few miles. 

I'm on MBP with apple silicon. It should fly. Other websites do. 

[angelsplayfield]

https://ee.co.uk/plans-subscriptions/mobile

This webpage doesn't load in full. Only header and footer. No content. 

[Christopher_G]

Thanks for the feedback, I'll pass it on to the website team to look at, @angelsplayfield 

Chris

[angelsplayfield]

Bad Message 431

reason: Request Header Fields Too Large

That's what I'm getting now. 

[Katie_B]

Hi @angelsplayfield. 

Are you getting that error when clicking the link provided above?

Katie

[Dalgo]

I'm getting the same when I just try to access my "Add ons"  from the main page: 

Bad Message 431

reason: Request Header Fields Too Large

 I'm not sure I can paste the link it's trying to access, for security reasons, as it seems to have the session token as part of the URL. I've broken down the URL as follows (I'm a little out of date on my webdev skills).

https://ee.co.uk/app/auth?code=<8 character string>&state=<36 character string>&session_state=<172 character string>

[Katie_B]

Good morning @Dalgo. 

Are you able to try another browser?

I have clicked the link and can access the page OK. 

Speak soon,

Katie