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Community Activity
iPhone 17 Pro Max issue
Hi folks,so I pre ordered in the 14th of the 17 pro max in orange, they immediately took the early upgrade fee and the deposit (£403) and I received the message for the XKO number. Since then the money they took has no appeared as a “credit” on my ap...
Claiming free gifts with samsung galaxy s25
I've recently upgraded my phone to the Samsung galaxy s25 fe and I received 2 free gifts (watch and pods) but how do I claim them?
iPhone 17 Pro Max
Morning all. Probably a panic post, but I ordered the iPhone 17 pro max and got an XKO order confirmation etc. since then, the tracking hasn’t updated but says it’s despatched? Any ideas? Thanks, all.
EE tv box pro setup
Hi we are new to having broadband, and have had the hub set up on Friday. The engineer left us to install the tv box. I have followed the instructions and have connected the aerial cable from the wall to the box, the hdmi lead and the power lead betw...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
New TV plug to short
Hi, we have new EE tv and are setting it up but the power cable plug that goes into the main TV box but the plug length is to short to reach where we need to plug it in. How can we get a longer plug that is the same and safe ? Thanks
Confusion About Plan Status
I recently received a message saying that my tech bundle has been fully paid off. However, when I check my account summary, it shows my plan as “Out of Contract.” Can someone please clarify what “Out of Contract” means in this context? Does it affect...
Mobile banking
Cannot connect completly to mobile banking. Says connection problems. Try again later. Appears to me Not Fit for Purpose
App app app crrr...
Dear EE. I have been with you for more time than I know my wife. Please, can you ditch your app and start again from scratch. This will never work.You have bundled so many things in to the app that this concept of interactive tiles and no fixed menus...
