Content unlock

Azik_isay · ‎12-10-2023

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Mod edit: [please don't post personal information on the community].

Katie_B · ‎24-05-2024

Hi @Sonnyboarder.

Welcome to the EE Community.

Please visit this page HERE for information on how to remove content lock.

Katie

clairecatterall · ‎28-05-2024

Pay as you go

XRaySpeX · ‎28-05-2024

@clairecatterall : On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Garywray · ‎16-10-2024

Yes

Garywray · ‎16-10-2024

Yes

Katie_B · ‎16-10-2024

Hi @Garywray.

Information on removing content lock can be found by visiting our Content Lock Help Page.

Katie

ofelicii · ‎17-11-2024

Monthly payer

Michael_D · ‎17-11-2024

Hi @ofelicii

Welcome to the community.

If you have a pay monthly contract with us, you can see how to remove the content lock on our How do I turn on parental controls on mobile plans page.

Michael

Cubanlink1 · ‎06-03-2025

Yes please remove content lock, I'm pay as you go customer

Katie_B · ‎06-03-2025

Hi @Cubanlink1.

Pay as you go customers will either need to give us a call or visit your local EE Store with photo ID to remove content lock.

Katie 🙂