Contact a human

[AnnoyedcustomR]

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT? 

[McarthurD]

Hi I have problem with the payment that has come out my bank

[Colstalex]

Email is not offered as it is insecure and they can’t validate they are talking to the right person. 

[Blasteron]

the so called "visual" dosnt work the link they send via text is invaid and even flagged as spam call to speak to a human goodluck with that i tried during off peak gave up was fed up holding for long time no indication of where i was in q starting to wish  i never chose ee now.

[Dee2601]

Im having the very same problem been trying everyday for 3 days, need to tell them im moving home!!!

[Tara1980]

Good morning,

I spoke to one of your colleagues yesterday about my VERY expensive monthly bills when I’m SIM only and not using my storage. He told me that my monthly bills when would come down to £13. Then I was rudely cut off.

I am going to switch today unless this can be resolved.

Regards,

Tara

[Tara1980]

Please could someone call me? My parents are with giffgaff and only spend £8 a month?!…

I do NOT wish to use broadband etc as my partner is with another supplier which he wants me to switch to though as I’ve been with EE for so long I wish to have a more competitive deal with EE solely for my phone which is ridiculously expensive on a monthly basis. Please could you confirm what your colleague told me yesterday that my new monthly bills when I’m will be £13?

Thank you

[Colstalex]

---

@Tara1980 wrote:

Please could someone call me? My parents are with giffgaff and only spend £8 a month?!…

I do NOT wish to use broadband etc as my partner is with another supplier which he wants me to switch to though as I’ve been with EE for so long I wish to have a more competitive deal with EE solely for my phone which is ridiculously expensive on a monthly basis. Please could you confirm what your colleague told me yesterday that my new monthly bills when I’m will be £13?

Thank you

---

Whatever deal you get from EE will go up £2.50 in April this year and £2.50 next year as it is very likely to be a 2 year contract. If you want EE coverage go to 1pmobile, they have no contract and no annual increases but run on EE. 

[Hassanjhdjej]

Hey

[Sadaluul]

Hi

[Smanfa1982]

Yeah I feel your pain, although try having a Skrill account that's got to be the worst customer service service,