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AnnoyedcustomR
Investigator
Investigator

‎27-10-2024 09:38 AM

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT? 

11 REPLIES 11
AnnoyedcustomR
Investigator
Investigator
In response to ee_user14

‎06-11-2024 06:11 PM

I thought that a forum was a place to make inquiries regarding help/knowledge/assistance. Delivered kindly and not with sarcasm.

I (and others) have issues with the level and type of support offered by EE, and the ease with which it can be obtained or not.

0 Helpful
AnnoyedcustomR
Investigator
Investigator
In response to Chris_B

‎06-11-2024 06:20 PM

"Stop selecting option 1 and listen to the options given"

150 ring ring... "Need to talk to someone?  Press 1, and our new visual service will get you there quicker than ever before"

Perhaps I should think, oh stuff pressing option one then? I needed to talk to someone, so I pressed option one.

 

0 Helpful