Chat

Mattyrach2018
Investigator
Investigator

Why is chat live not working hasn't been working for weeks now 

3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

Are you accessing it from the Help section of the MyEE app?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Live chat needs to work

@Mattyrach2018  It does via the my EE app and only if you’re a contract customer.