14-01-2026 11:48 AM
I have the app when I try to log in I type my email and password, and it brings me back to the log in page, I cleared cache and data and tried again, still the same issue, I then tried the website, I log in and it says there is an issue that ee is trying to resolve, but its been saying that for weeks
I'm reaching the end of my contract and am really considering going with another provider as I have had no end of issues with ee
14-01-2026 01:51 PM
@Lynx41 you need to call customer support and request that they reset your online account.
14-01-2026 03:30 PM
No thanks, I don't do phonecalls, thats why I got the app, im sure they will find a way to fix it if they want paid, ill just get a new contract with a new network when this one stops