They obviously don't want your money then. It really is so annoying, enough to make us move to a different provider when the contract is up. We have this problem every month, they tried saying it is a problem our end, I denied this as I run several EE accounts and the others are fine, it is just this one account that will not download an invoice. So annoying to have to keep calling them, been on the phone again for over half an hour this evening trying to get an invoice copy for this month. Still nothing received. Have been trying to get through for 3 days, promised call backs which don't materialise. Not impressed with their level of customer care.
