Hi Bodz149.
Have you by any chance changed the email address which you use to log in with into your EE Account?
I experience the same errors, constant-loading and frustration whilst trying to access Bills and Plans & Subscriptions. I have four devices (there was a 5th, being a PAYG SIM card and was told this was causing a problem so had to remove it..made no difference however) and can see monthly consumption and activated add-ons etc but no bills.
I can’t say if this happened when I changed over from Virgin to BT with broadband (back in January this year) as I was forced to update my email log in address due to using a Virginnedia email which would eventually stop working after moving to BT. It feels as though since then this issue may have started for me. Yes, a rather long time. I have been experiencing this for the best part of 5 months now and am still to date nowhere closer to having this resolved.
Am I correct to assume you are still facing the same issues? 😞
