As soon as I log in it tells my I have successfully logged out ???

[Leanne_T]

Hi @Franno

Thanks for posting. 

Is this your My EE account online or your My EE app?

Speak soon 🙂

Leanne.

[earthsongwoman1]

I have this problem also - on the pc when logging into ee to look at my mobile broadband account

[James_B]

Hi @earthsongwoman1,

Please can you try a different web browser and let me know if you see the same issue?

Thanks

James

[earthsongwoman1]

Yes it does work on firefox - useful to see the accounts now - But Chrome is my preferred browser and it doesn't work on Chrome - could you raise a bug fix please? Thank you

[James_B]

Hi @earthsongwoman1,

Can you try clearing your cookies and cache in Chrome and let me know if it resolves the issue?

Thanks

James

[DadTheTooth]

I have just had this problem with Microsoft Edge, I cleared Cookies and cache and then closed and re-loaded MS Edge, I still had the problem.  It does work on Firefox; however, Edge is my browser for Business.

Please raise a ticket for this, it seems a fairly fundamental test case has either been missed or the test case has not been fully carried out.

[Leanne_T]

Hi @DadTheTooth

If you give us a call on 150, the team can raise a ticket for you if this is required. 

Leanne.