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App query

Viv62
Visitor

‎23-01-2026 02:38 PM

I have been trying for months to log in to the EE app on my mobile. I have repeatedly been kicked out and it says the service is not available at the moment. I have changed my password multiple times s and just don’t what else to do - any ideas please ?

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1 REPLY 1
Rach_H
EE Community Support Team

‎23-01-2026 06:29 PM

Hi @Viv62,

Welcome to the Community!

I'm sorry to hear about the trouble you're having with your app, and I'd recommend deleting and reinstalling your app, and see if this helps. If you give this a try, or if this has already been unsuccessful, then give our team a call, and they will be happy to take a look.

Rach

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