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Community Activity
I’m with EE already but want to change to a new pay as you go sim and keep numbe
I want to get a new pay as you go sim and keep my old number how do I it ?
Perks code
Looking for some help......I have logged in and received perks code but whenever I try to use it it says it isn't valid. I have tried it against a number of phones and plans but it still says the same. I called EE but they weren't able to help. Is th...
Apple TV included subscription…..how can I access?
Hi I’m new to EE and have just taken the Apple sim only that includes watch sim and Apple TV. I can’t work out how to access the Apple TV, am I missing something really obvious?
Resolved! EETV APP
Hi can not watch live streaming on phone.I keep getting this.We can't find a active tv subscription (GJ910 . EE pro box went live last week.
Update Network Setting & tethering active
Just got an update to network settings message. after accepting - I now see the tethering icon shows it as active. I have checked and it’s not one of my devices. meanwhile I have turned off wifi/bluetooth connectivity to stop it. how do I check that ...
Upgraded Phone and have been given a new number?
I recently chose to upgrade my phone and received it this morning. I've not yet switched it on, but I've been looking at my EE account - it is now showing two numbers (my current iPhone 12 and the number I've had for 10+ years and then another one fo...
Pay Upfront Twice
Hi all, I've paid the 5G wifi broadband upfront twice unfortunately.The first attempt was paid by Google Pay, however the website said there was a error for payment while the Google Pay said the payment was completed. The second attempt was paid by ...
Broadband missing email confirmation
Hi,I took out an EE broadband contract over the phone today in my online account the order is not showing. The only email I received is to sign the contract which was done over the phone. I have a reference number starting with AGT but it doesn’t wor...
Confirmation email
Hello, I have ordered 2 phones from EE I have received 2 emails to say they’ve got my order, but in the email subject it says “please call us to discuss” but in the email it says if they require any further information they will contact me so do I ha...
Compensation
I spoke to someone on the 10th of May 2025 and was informed we didn't have Full Fibre so it would have to be installed. I was given the 19th of May as a start date and told I would receive £6.24 per day compensation, as EE are part of the Ofcom Aut...
