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. Anyone could support?

resuello27
Visitor

Deactivated account on limited time frame. This is absurd. Anyone could support?

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

@resuello27 , are you on pay as you go, and if so when did you last make a chargeable call or text?

If on a monthly contract, is your bill up to date?

We have no idea what your problem is without more information.

If on pay as you go, depending when you last used it to make a call or text, it could have gone into hibernation.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@resuello27   Can you please explain more detail? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Schockwave
EE Community Star
EE Community Star

@resuello27 , are you on pay as you go, and if so when did you last make a chargeable call or text?

If on a monthly contract, is your bill up to date?

We have no idea what your problem is without more information.

If on pay as you go, depending when you last used it to make a call or text, it could have gone into hibernation.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.