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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589797 Views
  • 0 replies
  • 12 Helpful

Resolved! Changing user names on family sim

I've got a family sim package - one for me (Dad) and 3 extra sims on my account for family members.  Let's call them, Tom, **bleep** &  Harry. On my invoice, all four sims show the user as me 'Dad' which makes it difficult to manage but if I go into ...

ciaskin by Investigator
  • 2284 Views
  • 11 replies
  • 3 Helpful

EE APP

Have been trying to get into the EE app all day to shift data around and its down again for maintenance  - when is it actually going to be up and running and is that another way to move data if its going to be down for a while?

Resolved! Unlocking my account

My EE account seems to be locked, or just says "you have successfully logged out" whenever I put in my details. I have changed my password twice, but that doesn't seem to be the problem.Supposedly I should call 150 to unlock it, but the call center g...

anifan98 by Investigator
  • 3402 Views
  • 6 replies
  • 1 Helpful

New App

I signed in to my ee and accepted the updated and I have to admit I am not a fan of the new my EE app. It asks me to log in all the time even though I chose Face ID for convenience, it shows both my mobile numbers, but my broadband line has disappear...

lhyde by Visitor
  • 922 Views
  • 4 replies
  • 3 Helpful