Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I want to find out when I bought my phone but I can't find any history at all on the website of my phones or my contracts. Do these exist? Where are they? How can I find out?
I am not customer but registered to order phone but now every time I try to place order asking for customer phone number.
I received the message to say I could upgrade, when logging in to both the app and site it says eligible to upgrade but every device I click I get this message.. 'Sorry Charlotte, it looks like there are no suitable plans available for this device ri...
I am trying to buy air pods of EE. To do this I have had to make an account then spent an hour trying to verify my email cause its they wouldnt send a confirmation email and now i have to make an EE community account. I just want the airpods. Amazon ...
I can't see the mobile numbers on my account via the EE app. I've 3 numbers but can only see device names no phone numbers. As one is not in a phone I can text to get the number back.
Hello,I registered for an ee perk account using my work email some time ago, unfortunately I didn't confirm my email address at this time and so my account has been deactivated. I can't log in, I can't register again, because my account still exists....
I cant access my account whatsoever not even on a laptop or tablet!!! What's happening with it???? Anyone else in same boat??
I want to upgrade online as I have a friends and family code but I keep getting a message saying I am not the account holder please help!!!
Hi I've tried to choose multiple different plans but when I click upgrade it will not load past the checkout page. I've tried it on both my phone and laptop on different browsers and on the app. Nothing is working. I don't have the time to speak with...
Hi I want some help, I can’t seem to get on the live chat as I’m unable to call them
