Adding products
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31-07-2023 09:14 PM
Hello, are any of you having problems adding anything to your account from either the app or the Web. Can not do anything on either so am after some help
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31-07-2023 09:47 PM
@Bluesfan Adding what exactly?
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31-07-2023 09:51 PM
Any product at all
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31-07-2023 09:52 PM
Like what?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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31-07-2023 10:06 PM
Any products at all
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31-07-2023 10:11 PM
OK let's start from the beginning. Do you already have a mobile phone or SIM contract with EE?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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31-07-2023 10:22 PM
2 mobile contact, mine and mother's with the ability to add a further 3. Looking at a tablet yet Web and app not allowing me with the answer not able to offer at this time
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01-08-2023 07:58 AM
Hi @Bluesfan
Thanks for coming here.
Which accessory or device are you trying to purchase?
If you are looking to add an accessory to your plan, are you within the first 17 months of the contract?
Leanne.
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01-08-2023 08:01 AM
4 months into a new 24 month contract but have been with the network since 2008
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01-08-2023 08:06 AM
Please call us on 150 and the team will get your account looked into for you to see if this can be sorted for you to add additional products @Bluesfan
Leanne 🙂

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