EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 3073 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 4546 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
  • 7656 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
  • 9862 Views
  • 0 replies
  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 8709 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 7758 Views
  • 0 replies
  • 5 Helpful

Request for Raffle Prize Donation

Hi EE Team,I’m reaching out on behalf of the Luton Rugby Club Under-15s, a team of 22 boys who’ve played together since their U7 days and reached the Bedfordshire Cup final this season.We’re organizing a team-building tour to Europe in October 2026 f...

Mikee-B by Visitor
  • 544 Views
  • 1 replies
  • 1 Helpful

Community funding

Hi I'm looking for info regarding community funding and how to apply, can someone get in contact please to put me in the right direction 

Diane081 by Visitor
  • 428 Views
  • 1 replies
  • 1 Helpful

Contact HR

Hi. I work for EE as was BT and need to contact HR today to discuss a recent requirement to do a DBS check through hire right and discuss whether a requirement to now sell insurances is a reasonable change to my employment. I do also wonder why findi...

Hello

My internet was automatically renewed. I didn't want this to happen because I charged 20 pounds to buy internet. Now tell me what I should do.

Shivarad by Visitor
  • 436 Views
  • 1 replies
  • 3 Helpful

Resolved! Charitable donation request

Good evening, I am fundraising on behalf of Scotland Boys Club 2013 Purples Team as we are trying to raise funds to cover the costs of kits and equipment for the kids. We are hosting a raffle and are in need of donations. Is this something that EE ar...

ArleneR by Visitor
  • 539 Views
  • 1 replies
  • 1 Helpful

DSAR Request

EE have now failed twice to fulfill a DSAR request. Once they provided half the information and as a result said they would submit a new request and send all the information. They are now saying this wasn’t actioned, despite me have a privacy request...

Wilkslee by Contributor
  • 630 Views
  • 5 replies
  • 0 Helpful

Resolved! Customer Service

Why cant I get to speak with anyone I call 150 and they we  have sent you a text no Text arrives and repeat GRRRRRRRR

Gary1236 by Visitor
  • 737 Views
  • 3 replies
  • 1 Helpful