EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 1650 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 2530 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
  • 6399 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
  • 8640 Views
  • 0 replies
  • 73 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 7440 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 6339 Views
  • 0 replies
  • 5 Helpful

Data roaming usa

I recently travelled to Orlando so I took out the roaming pass for my daughter and I beforehand. Whist away EE, even though I received the txt upon landing that our data roaming passes were active, were still charging me the FULL price for calls and ...

Jenmia47 by Visitor
  • 329 Views
  • 1 replies
  • 0 Helpful

Radio and Show Sponsorship

Hi EE, I work on community radio, and host a national daily weekday show on a DAB station and looking to get EE to advertise as we have a large reach and notice that you guys are one of the biggest sponsors in the UK on radio. I am also a customer of...

Pension

Can someone help and tell me how I can search for the pension I paid into whilst working for Orange 20 years ago please? Can’t find under Orange/Hutchinson etc

Can't get into my Profile

An Unexpected Error has occurred. An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 124BE8EB. Click your browser's ...

XRaySpeX by EE Community Star
  • 601 Views
  • 6 replies
  • 1 Helpful

Question

Why did I fill in all the information, and I was about to recharge, and the system prompted me that an error had occurred

hh112 by Visitor
  • 352 Views
  • 1 replies
  • 1 Helpful

HR

Hi I’m an ex employee searching for my old pension has anyone got an email address for hr please ? 

Excellent Customer Servive

i'm just writing this to say that I've upgraded two of my phone lines through EE this month, everyone who I've spoken to has been amazing but particularly Maddi, who was extremely helpful with all of my queries and passed me onto the guys that could ...

EE is a NOT a deaf user friendly company!

I am deaf and cannot use the telephone, I have tried looking for chatroom both on home pc and my phone EE app which it's not there, only telephone calls, I visited two of my local EE shops asking for help and the app chatroom which the shop employees...

guybe by Investigator
  • 1169 Views
  • 12 replies
  • 2 Helpful

Resolved! Feedback for Advisor

Hi, I spoke to Beth in your billing department in Plymouth, earlier this afternoon, she was very helpful and it was a pleasure speaking to her.  She was friendly, courteous and very clear and concise in dealing with my query and also sent me a link i...

5han by Visitor
  • 512 Views
  • 1 replies
  • 4 Helpful