EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 1818 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 2770 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
  • 6547 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
  • 8785 Views
  • 0 replies
  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 7600 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 6495 Views
  • 0 replies
  • 5 Helpful

Question

Why did I fill in all the information, and I was about to recharge, and the system prompted me that an error had occurred

hh112 by Visitor
  • 388 Views
  • 1 replies
  • 1 Helpful

HR

Hi I’m an ex employee searching for my old pension has anyone got an email address for hr please ? 

Excellent Customer Servive

i'm just writing this to say that I've upgraded two of my phone lines through EE this month, everyone who I've spoken to has been amazing but particularly Maddi, who was extremely helpful with all of my queries and passed me onto the guys that could ...

EE is a NOT a deaf user friendly company!

I am deaf and cannot use the telephone, I have tried looking for chatroom both on home pc and my phone EE app which it's not there, only telephone calls, I visited two of my local EE shops asking for help and the app chatroom which the shop employees...

guybe by Investigator
  • 1222 Views
  • 12 replies
  • 2 Helpful

Resolved! Feedback for Advisor

Hi, I spoke to Beth in your billing department in Plymouth, earlier this afternoon, she was very helpful and it was a pleasure speaking to her.  She was friendly, courteous and very clear and concise in dealing with my query and also sent me a link i...

5han by Visitor
  • 545 Views
  • 1 replies
  • 4 Helpful

Pension

HiI was employed by EE from until 2014 and trying to track down my pension details. Can I please have an email address or contact number for HR or someone that can help with this?thanks 

ReemF by Visitor
  • 364 Views
  • 1 replies
  • 1 Helpful

Customer service

I would just like to thank Tak, at your Gravesend store, for his great customer service this afternoon. We’re an older couple and Tak was extremely patient and helpful.Hope he gets to share this feedback.

HR email

hi, please can you advise me of the HR email address? I am desperately trying to send out a reference request for a previous employee ? Thank you in advance 

Samiadg by Visitor
  • 331 Views
  • 1 replies
  • 1 Helpful