EE Community info & News

Welcome!  Here you will find updates and info about the Community

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 2496 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 3691 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

Login.png Login 2.png Login 3.png Register 1.png
Sean_D by Former EE Community Manager
  • 7126 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

first steps badge.PNG familiar face badge.PNG helping hand.PNG Badges.png
Sean_D by Former EE Community Manager
  • 9344 Views
  • 0 replies
  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

Community Stars.png
Sean_D by Former EE Community Manager
  • 8189 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 7078 Views
  • 0 replies
  • 5 Helpful

Hello

My internet was automatically renewed. I didn't want this to happen because I charged 20 pounds to buy internet. Now tell me what I should do.

Shivarad by Visitor
  • 311 Views
  • 1 replies
  • 3 Helpful

Resolved! Charitable donation request

Good evening, I am fundraising on behalf of Scotland Boys Club 2013 Purples Team as we are trying to raise funds to cover the costs of kits and equipment for the kids. We are hosting a raffle and are in need of donations. Is this something that EE ar...

ArleneR by Visitor
  • 393 Views
  • 1 replies
  • 1 Helpful

DSAR Request

EE have now failed twice to fulfill a DSAR request. Once they provided half the information and as a result said they would submit a new request and send all the information. They are now saying this wasn’t actioned, despite me have a privacy request...

Wilkslee by Contributor
  • 435 Views
  • 5 replies
  • 0 Helpful

Resolved! Customer Service

Why cant I get to speak with anyone I call 150 and they we  have sent you a text no Text arrives and repeat GRRRRRRRR

Gary1236 by Visitor
  • 598 Views
  • 3 replies
  • 1 Helpful

Connection down.

Is anyone else out there having trouble with their connection?Can never get hold of a human when contacting ee.  Was better when it was BT

Dean1170 by Visitor
  • 283 Views
  • 1 replies
  • 2 Helpful

Ex employee

Hello, I require a document which states my start and end dates for a background check, I left EE in February 2022. Could someone please help with how best to get this.   

Manc22 by Visitor
  • 269 Views
  • 1 replies
  • 2 Helpful

Resolved! Contact by Email

How do I contact EE by Email or text? I have difficulties using my phone to speak and am only comfortable typing which gives me time to remember  or read relevant and specific topical details, consider account / order details etc, and to have a recor...

Raffle / Auction Request

I am writing to you today to ask you if you would be able support for our 5th Annual Cystic Fibrosis Charity Golf Event this year. This year's event will be held on Saturday 28th June 2025 at Paultons Golf Club.We are excited to announce that we will...

1000012893.png