Welcome! Here you will find updates and info about the Community
Hi, Welcome to our fresh new Community. Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...
To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community. Everyone can earn badges, and there are l...
Hello Community, Here in the EE Community, we run a program called the ‘EE Community Stars’. This program recognises the exceptional contributions of some of our more active and helpful members. The Stars are not employed by EE but offer up thei...
We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members. Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...
I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...
Welcome, We want you to get the most from your experience in the EE Community. To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so. T...
In Re: How we contact you list all the nos. EE use are supposed to be 0845 nos. By OFCOM edict using 0845 nos. for CS went out with the dinosaur. EE now use FreePhone 0800 nos & 07 mobile nos. to contact peeps. Please can we have this list updated ...
Would EE be open to having volunteer moderators (mods for short) on the forum? I noticed that photo's need to be approved manually by a member of staff and that will just increase their workload
Brilliant idea for design of EE community app, allows customers & members to download the community app for easier access, simple use and to have the option of opt into device notifications in regards to community messages/threads.With the addition t...
I would like to provide positive feedback to a customer service representative called Liam eho is poke to today. Is there a way that I can report the excellent service that was provided by Liam to his superiors in order for him to get the recognition...
I was unsure where to put this but Siobhan I think that's how I spell her name gave me amazing customer service with great deals. At no point did I do pressured or rushed. I'm not sure what branch she was from but I know that she was northern and cur...
Is there an easy way to access discussions that I am involved with in EE Community ?The only way I've found is by clicking on the link in my email notification.I'm using my PC not my phone for internet.
Couldn't find anywhere where I could leave customer feedback for in-store employees so I'm posting here, hoping it gets back to them. I've been an EE customer for as long as I've had a phone, and I've gone through a few. The service in the Carlisle s...
Then you can read the post referring to the link & the link itself side-by-side. It's better & cleaner. I've asked for this a no. of times. I have to keep remembering to change it from the default Open in Current Window every time .
Hello, I don't know if this is the right place to post this, but I just wanted to send a message to say that I had a phone conversation today with your Customer Service Advisor Rachel in Plymouth and she was amazing! She was very friendly and extre...
I know a lot about technology and want to help people is they a way to apply to become part of the community support team member oh do I just help people on here then get recognised as some one that’s very helpful
