Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
I've been scammed by someone saying he's from the BT Fraud team, but the question is, how do I cancel the Home phone service, and will I incur exit fees, because if I do incur exit fees for the Digital Home phone then I'll just unplug it from the mai...
We are due to switch to digital home phones with EE from BT.Question is do we need an adaptor for each phone in the house? If so, am I right in assuming that they can be bought through EE?
Hi all, we recently converted to EE from BT. Our old setup was a BT Halo modem into which we plugged 2 desktop PC's and a landline phone. These are all upstairs. Downstairs we had a conventional phone socket. We have received an adaptor to make the d...
Guys - don't pull your hairs out !!Simple and easiest solution is to speak to an EE Customer Services Advisor and ask him to turn OFF the Voicemail Service on your landline number - As I did so myself today 26 July 2024 - so the incoming calls do n...
I have recently transferred to Digital Land Line. I am surprised to discover that when I have answered a call and are still speaking on the line to the caller, other callers can still call the engaged line and my separate home phone receiver will rin...
My mother has taken out a broadband and phone contract with EE, moving from Supanet. We were told everything would transfer over on 12 July. Broadband went smoothly but she has now not had a working phone line for 5 days. After numerous calls to EE w...
My has recently transferred over to digital and her home phone just won’t work. She’s spoken to EE many times and gone through all the set ups and an engineer has been out and they’ve now sent her a digital phone which still doesn’t work anyone else ...
Hi,Is the above telephone compatible with EE digital voice?The BT/EE website suggests that existing phones can be used by plugging into the phone port on the rear of the smart hub sh31b. I am finding on a weekly basis the phone loses dial tone, if yo...
Hi all. We have recently availed ourselves of the EE Pay Per Call service when we purchased EE Broadband. I need to know what Digital Home Phones are out there for purchase that are compatible with the EE Smart Hub Plus. We purchased our package in-s...
Hi,Just want to know if I had EE Full Fibre installed, would I be able to add on Digital Voice and transfer a phone number over at a later date? I'm currently with Virgin Media but will cancel at the end of the contract, which is end of November. T...
