Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
We have 2 new home phones from EE, but both seem to have a really soft ringer volume. They only ring about 5 times before cutting off too. I am partially deaf so often don’t realise the phone is ringing straightaway - then it cuts off before I can ge...
I have a friend who has been upgraded to EE FTTP. His home phone is connected to his router in the house, but he has an office in the garden connected back to the house via Ethernet, but has lost access to the office phone as obviously the copper ser...
I have just returned to EE my broadband started on 17th march my home phone was to start the same day, it is now 4 days later and still no phone after many phone calls i am now being told it could be another 3 days. i have checked through the EE app ...
Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old persons landline and their only contact as they are unable to us...
A few weeks ago I moved from Plusnet to EE and therefore transferred from analogue voice to EE's digital voice. Everything worked for about three weeks until someone left a message on voicemail (1571 service). I listened to the message and then delet...
I have been converted to Digital Voice (against my will). How do I do call diversion (smart divert) from my landline remotely?I assume that in this day and age I can do this via the app but I can't seem to find it.I work from home and in the event of...
Similar to many other cases I've read on here. We have, today, migrated from a Plusnet copper line to EE full fibre. We were moved by Plusnet and given a guarantee of retaining our phone number when moving to EE and digital voice. Our move happened ...
Recently got EE full fibre and homophone. Went for the Home Phone Plus as it has ringer boost for those with hearing issues. I've tried changing the hearing boost settings and the change of tone but seems to be the same ringtone no matter what setti...
Will my EE Digital Home Phone service work using a BT Smart Hub 2?
Please help. I am losing the will to live. Was sent a new router to plug my phone into because of the switch to DV. It never did really work again and I spent hours on the phone with BT (at that time). Got it working a bit but not as good as before b...
