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Spam Calls

TallSteve
Established Contributor
Established Contributor

‎08-09-2024 06:47 PM

Why do I now get so many spam calls since I switched to EE Digital Home Phone?

0 Helpful
6 REPLIES 6
Rach_H
EE Community Support Team

‎09-09-2024 01:18 PM

Hi @TallSteve,

We know how frustrating spam calls can be, so I'm sorry to hear this is happening. Do you know if these are all from one number, or are the numbers being withheld?

Rach

0 Helpful
TallSteve
Established Contributor
Established Contributor
In response to Rach_H

‎09-09-2024 01:33 PM

Lots of different numbers. Never leave messages. Researching the number on "Who Called Me?" invariably shows number as a scam call, but location/source obscure because they are using VOIP.

0 Helpful
Rach_H
EE Community Support Team
In response to TallSteve

‎09-09-2024 02:44 PM

Do you know if you are registered as ex-directory @TallSteve?

Rach

0 Helpful
TallSteve
Established Contributor
Established Contributor
In response to Rach_H

‎09-09-2024 03:19 PM

That was what was supposed to have happened when I started my current contract with EE and Digital Home phone was set up.

0 Helpful
Rach_H
EE Community Support Team
In response to TallSteve

‎09-09-2024 04:22 PM

It might be worth giving the team a call @TallSteve, just so they can double check this for you.

Rach

0 Helpful
JimM11
Brilliant Contributor
Brilliant Contributor

‎10-09-2024 08:26 AM

@TallSteve Have a look to see if any features will help to block.

Call Protect | Home Phone Help | EE

0 Helpful