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Community Activity
EE Home Phone message "no link to the hub"
I have two Home Phone devises which should connect to the hub using the home router's WiFi . Only one of these instruments is connecting the other has an error message "no link to the hub" and does not list a means of registering the phone. How do i...
Resolved! Double Data not added
On the 21th April EE texted me because you are with BT & EE you can now get double data text double back to us. I did they messaged me back the same day we will get this done for you and get back to you. Well it’s now 14th of May and no double data y...
Can't connect to the TFL Wi-Fi in the London underground
Hello EE Community,I hope someone can help me. What am I supposed to do to connect to the London wifi Underground?If I select WiFi Extra or EE WiFi-Auto I am asked to insert:- Identity- Password- select a CA certificate (use system certificate) or (...
EU Roaming
Hi, so my mum and dad are going on holiday in a few weeks. They are going within the UK. My mums phone is on my EE account. How will she set up the EU roaming pass?
Is it a scam?
I bought a phone card, but the number is already in use by someone else. I topped up £10, and the shop & customer service said they can't refund. I feel very helpless!
Roaming in us unable to make any calls.... says I'm not connected to a network.
I don't know if it's cause I got a new phone but I can't make any calls, says no network.. how can I fix this? My account is current and I have a roaming pass, so why is it I have no network?
top up
I have got enough credit on my balance but didn t top up and i am not able to use my phone
Full works package not calling or texting UK
Hello, I'm took out a full works plan yesterday before I flew to Europe today, my 5g is working but I can't make calls or texts to the UK. It says "the mobile number you have dialed is not accessible from your mobile phone"Please get back to me yo he...
Making calls from Australia to uk
hi iam in australia and have a uk sim and i have the correct roaming pass, i got a message when i arrived saying "while you're here thanks to your roaming pass you can use your uk plan allowances" but when i try to call nothing happens no ringing sou...
Disgraceful service.
I have made the switch from the old broadband to the new, requiring BT to come and install a new line. That part went ok. What did not go ok was someone not cancelling the old line resulting in nearly £70 aonth being taken out of my account for sever...
