Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 4214 Views
  • 0 replies
  • 0 Helpful

Registering DV phone to hub

I don’t think I’m stupid but…. (I have removed/replaced the batteries)I am trying to register the DV phone to the EE hub. On the manage my phone page the following is displayed-Status  Service readyLast registered 8/7/24 1151HandsetsNo handset regist...

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Number Port

I have a customer that recently upgraded from BT ADSL to EE Fibre including TV and Telephone. Customers were assured they would not lose their existing number but seems a port was not requested.Can someone try to help us recover the number please?

F1aw1ess by Investigator
  • 572 Views
  • 6 replies
  • 3 Helpful

Call protect

I migrated from BT to EE at BT suggestion about a month ago and migrated from landline to digital phone.  Since then call protect is not working via the apple version of the  app, I cant see incoming calls and block if necessary. I have telephoned th...

Hub error and Digital Voice issue

My  DV issue is back "I am Having an issue with my Digital Voice where incoming calls we can hear the person on over end but they can’t hear us and it same when we call out. I have tried a cordless phone and still the same and it does it to all four ...

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UkzVortex98 by Established Contributor
  • 2367 Views
  • 24 replies
  • 1 Helpful

1571 light alert

Since being switched to Digital Voice phone my 1571 green light on my Decor 2200 handset doesn't function. Any advice?

Voicemail

Recently been switched over on my landline from BT to EE…. Have had numerous problems since . Apparently, I am forced to have voicemail on my line now. I wasn’t told I was getting voicemail, I don’t need voicemail, I DON’T WANT VOICEMAIL !!!!      In...