Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 9229 Views
  • 21 replies
  • 2 Helpful

Resolved! Home phone adaptor

I've received two phone adaptors I do not require as i use my own router.  I can see online we rent the routers and we will be charged if we don't return them but no mention of the phone adaptors.How much do EE charge if I don't return the phone adap...

Resolved! Home phone.

I seem to have a messaging service does anyone know what number I call to retrieve my messages

Second corded phone

I want a second phone in another room in the house, but don't want wireless. So, can I plug a second corded phone into the Hub by using a "splitter", and then a cable to the other room? Will that work?

Resolved! Ringer volume on home phone

We have 2 new home phones from EE, but both seem to have a really soft ringer volume. They only ring about 5 times before cutting off too. I am partially deaf so often don’t realise the phone is ringing straightaway - then it cuts off before I can ge...

Digital home phone

I have just returned to EE my broadband started on 17th march my home phone was to start the same day, it is now 4 days later and still no phone after many phone calls i am now being told it could be another 3 days. i have checked through the EE app ...

GBY74 by Explorer
  • 488 Views
  • 2 replies
  • 0 Helpful

Can’t make calls or receive calls on digital voice

Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old  persons landline and their only contact as they are unable to us...

Andrea02 by Investigator
  • 1153 Views
  • 11 replies
  • 4 Helpful

Resolved! Dial Tone on Digital Voice

A few weeks ago I moved from Plusnet to EE and therefore transferred from analogue voice to EE's digital voice. Everything worked for about three weeks until someone left a message on voicemail (1571 service). I listened to the message and then delet...

Blackspot by Investigator
  • 1706 Views
  • 4 replies
  • 3 Helpful