Cancel landline contract

Jams23 · ‎23-03-2025

How do I cancel my landline but keep my tv. & broadband service with EE

Schockwave · ‎23-03-2025

Welcome to the community,

You will have to ring customer service to do this, they will then cancel your landline for you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎23-03-2025

Hello @Jams23 ,

Welcome to the community,

You will have to ring customer service to do this, they will then cancel your landline for you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎23-03-2025

Yes, you may cancel it with 30 days notice at any time.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_S · ‎24-03-2025

Hi @Jams23 To speak with our broadband team, you'd just need to dial 150 from an EE phone, or 0330 123 1105 from any other phone.

You can find a link to our Contact Us page here

Chris S

Clare132 · ‎26-03-2025

How do we cancel our landline please

Rach_H · ‎26-03-2025

Hi Clare,

Welcome to the Community!

If you give our team a call, they will be able to get your landline cancelled.

Rach