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Block list on digital phone

Posiedon
Contributor
Contributor

I have a couple of EE Digital home phones.

One of the options is a ‘Red button’ to add current call to block list.

I may have put a number in by accident, anybody know how to view/edit the blocked numbers.

or alternatively how to clear any numbers stored

 

1 SOLUTION

Accepted Solutions

Structure is not as you advise .. but was a good steer, I found the Block list .

If anybody else wants it, the route to this in the APP is:

From HOME screen, in the bottom list of icons on the screen Manage

Select Home Phone icon

In Home Phone Settings group select:

Call Protect

Blocked

View solution in original post

6 REPLIES 6
JimM11
Community Hero
Community Hero

@Posiedon See if the help does anything for you!

Digital Home Phone Plus | Device Help | EE

XRaySpeX
EE Community Star
EE Community Star

See Call Protect :  

Unblock a number in the EE app or online

  1. In the EE app or log in to the EE website.
  2. Go to Plans and Subscriptions.
  3. Choose Digital Home Phone
  4. Go to Call Protect then Manage.
  5. From the three tabs at the top select Blocked.
  6. Select the plus sign (+), or if you are on ee.co.uk select Add.
  7. Type the number you want to unblock.

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I logged into App … but don’t see anything called ‘plans & subscriptions’

tried looking in menus & folders but not found.

@Posiedon See pages 17 & 18 in the manual!

XRaySpeX
EE Community Star
EE Community Star

Try Manage >  Digital Home Phone >  Call Protect.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Structure is not as you advise .. but was a good steer, I found the Block list .

If anybody else wants it, the route to this in the APP is:

From HOME screen, in the bottom list of icons on the screen Manage

Select Home Phone icon

In Home Phone Settings group select:

Call Protect

Blocked