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disgusted with EE dishonesty and poor service

ANNASTONE
Investigator
Investigator

I would like to warn everyone that under no circumstances should they use the EE shop at Bluewater shopping centre. The staff there are dishonest, lazy, and condescending. 

My phone is still under warranty and has developed a known fault but the staff there have refused to repair it. 

And to cap it all, as well as paying under a contract for a phone I cannot use, EE have raised my monthly charge by well over the rate of inflation. 

I have never had worse customer service from any organisation. 

 

10 REPLIES 10
Christopher_G
EE Community Support Team

I've sent you a private message to get some information, @ANNASTONE.

Please take a look and get back to me. 

Thanks

Chris