Contracts & Billing

Paying for tablet & Wi-Fi mini.

Hi.I took out a SIM only contract after my contract ran out to save money a while back. I was given a free tablet and Wi-Fi mini which at the time I said I didn’t want whilst in shop. I was told it was free. I’ve just seen that I have been laying 12....

Ending contract

I have ended my contract on 6th of October 2022 Why is EE still taking money from my account. I have already requested for EE to stop my contract

Family and Friend 30% discount

My Nephew who was out of contract switched to a simo contract same acc and mobile number, he had Friends and Family discount which I requested for him since he started with EE back in 2014, informed me that the discount has not been applied, could yo...

Upgrade

I was thinking of upgrading to the Samsung s22 ultra 256gb green. I was wondering if I can trade in my old S10 5g and get the 14 a month of the price and how I would claim the 300 cashback or if I am eligible to claim it.

Bill

How do I use my rewards to pay my bill?

Insurance

Hi,im Just enquiring if I get a Samsung laptop on contract from ee provider who do I insure it with ee or with a independent insurance company?? 

Cancel

Hello, I got a SIM card in 1th NovemberAnd I signed a one-year contractUnfortunately, I was working at that timeBut it's been two days that I don't have a job anymore and getting 17 pounds to pay for a monthly internet 1G is too heavy for me and I'm ...

Why can't I upgrade?

Hi name is Amanda **** here saying that i can't pay my bill on the 9th December

[mod edit: removed personal details from the forum]