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Kathleen77
Visitor

‎21-01-2023 02:19 PM

My contract for my Apple Watch has finished, how ever I am still being chargers for it in this months bill ! How do I stop this ? I thought it would automatically stop as the contract is paid off. 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎21-01-2023 04:31 PM

These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months.

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James_B
EE Community Manager
EE Community Manager

‎21-01-2023 04:31 PM

Hi @Kathleen77,

Welcome to the EE Community. 🙂

At the end of your contract's minimum term, it continues as a rolling 30 day contract.

If you'd like to cancel your watch's data plan, please get in touch on 150.

Thanks

James