All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
I have a Ukrainian living with me and got her a contract phone as the calls to Ukraine were free as of Feb last year when the war started. A week ago I get a text saying my next bill will be higher than normal due to extra charges and when I went to ...
I left EE to another network over a month ago and now I can't see my bill section of my account to view the final bill, only let's me see my profile. I have no confirmation that my account has been closed either.
I want to know why you have put charges on my account from £83 + to £111
hello,my contract is due in October, I will not live in the UK for another year and therefor I want to downgrade my contract. I do not see any side or any help from EE how to do that. Anyone can tell me who to call or send an email to? thanks
Here is my experience with EE so far: In November, I moved and transferred my account from my housemate.EE incorrectly entered my new address, leaving us without internet for two frustrating weeks, despite my repeated confirmations.They promised to c...
I am due an upgrade next month and even when talking to an advisor, flexipay is the only option. I don’t want a two year contract with a three year phone to pay off. Why has something that has worked so well in the past been changed? I am now going ...
Hi need to setup a promise to pay
Hi all.. Went through the process of joining EE did the credit check.. Paid the £30 upfront payment... All ticked off then boom nearly an hour later I receive an email saying the credit check has failed... 30 quid lighter... Nice... Good way to make ...
I rang to transfer phone and contract to my son after 25mins a I got through to someone who said couldn’t do it without it going to pay as you go for them ?? I’ve looked on line and it should have been more straightforward (I did this before) did I...
