Contracts & Billing

Cancellation of Wi-Fi box

Hi, I’ve just upgraded my phone to a more expensive plan per month. I don’t use the Wi-Fi box that I currently have and I was hoping we would be able to cancel that contract or at the very lease bring the monthly payment down as it’s not being used. ...

Itemised Bill

Hi all, just started a new contract and asked for itemised billing not to be included as it had in my last contract. But I am still being charged for it althoughthe rest of my new contract is as agreed.  

Purchase

Hi . I need to claim my phone . How can I found my purchase date? 

Payment

Hello I have been charged 2 times for my monthly bill

direct debit after upgrade changed payment now restricted me as tried to take

ive just upgraded aft a sim only plan and was paying my bills a week late by debit card as that was my payday and never missed a bill so after paying the bill i set up a dd and changed the payment date to the 1st of every month on payday to make thin...

Bill

Hi, can you help me with my bill I’m not too sure what all the charges of all about

Mobil phone bill

Direct debit details

Hi can u please  change my direct debt details 

Sim contract

Hi, can I get a sim only contract with EE keep my number of my current provider. Come out of my current provider contract so I only pay off the phone with them. And once I've paid the phone off eventually have a phone and sim contract inclusive with ...