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Network suspension

Kerrylou1
Visitor

Hello, both of my mobiles numbers have been suspended following a payment needed. However, I have checked my bank account and you took a payment of over £60 at the start of April. Please can someone get me account up and running again.

I cannot call, as I have no service. 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Kerrylou1 

Thanks for coming here. 

Please get in touch with our mobile care team and they will get your account looked into. Our get in touch page has a message us option if you are unable to call. 

Leanne 🙂