Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Sim free phones?

I want to buy my boyfriend a better phone but obviously want to keep his existing contract (it's on my account also) am I able to get a phone sim free?

Payment to end contract

How much would it be to end my contract and get a sim only contact

My pay monthly contract appears to have been cancelled in error

On 8th December 2022 I requested cancellation of my smart watch plan (which was out of contract). This was confirmed over the phone and I was informed it would take effect on 8th January 2023.As of this morning, my phone sim reports it is not provisi...

Is it possible to change the name on my EE bill

Hai is it possible to change the name on my EE bill

EE too expensive and keep hanging up

I'm trying to leave EE because they are too expensive and twice now I've waited 20 minutes to speak to someone and the customer service rep hangs up pretending its a bad line. Strange that hey.

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How can I stop this charge 10 pound every month ??

Contract

When is my contract ending

CONTRACT HAD STARTED BUT NO PHONE ????

Read more My account has said that the contract has started i have a new number given and can see my usage ect. but i havent recieved a phone so im very confused... can somebody please help me.

Re: Credit class downgraded for no reason?

The whole credit check process with EE appears flawed. My wife attempted to join EE yesterday evening, as I have been a customer with EE since the T-Mobile days. She attempted to get a Plan on favourable terms, only to be told by the CS that her cred...

Over due amount

My bill is over due, can I pay it on Thursday when I get paid or will they suspend my account?

Contracts & Billing

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