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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60576 Views
  • 69 replies
  • 14 Helpful

Phone in another name

Hi there  need to upgrade my contract buy my phone is in my Grandads name. Unfortunately my grandad has passed away. On the app it is telling me I can’t upgrade early as I am not the person who’s name the phone is in. 

EE Employee Discounts

When upgrading online I input my Discount code from EE Employee Discounts and get the error :This code is not valid with your current selection. Please make sure you meet all the conditions of this promotion.Someone in sales advised I need to fill in...

Mark339 by • Visitor
  • 649 Views
  • 2 replies
  • 2 Helpful

upgrade not clear

i currently have a sim only offer on my account im trying to get however the information isnt clear/transparent.ive tried to do the upgrade by logging into myee> start upgrade>sim only> clicked on the deali got a deal showing £18 for 24m for unlimite...

krishan95 by • Investigator
  • 869 Views
  • 4 replies
  • 0 Helpful
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