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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 16148 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26209 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 54009 Views
  • 55 replies
  • 13 Helpful

Bill

Hello, I need to pay the bills that I couldn’t pay since I didn’t have the money.I need help because now the bills it’s really huge for me.

Karim97 by • Visitor
  • 324 Views
  • 2 replies
  • 3 Helpful

Upgrading mobile

I took a contract of 24 months plan device called iPhone 13 Pro. If I upgrade my device at last 45 days should my contract again extend to 24 months or should i need to pay the last month bill and I can finish my contract. Further extension after upg...

Friends and family discount not working

I have a Friends and Family discount that i am trying to add to an online upgrade and i keep getting this error message:This code is not valid with your current selection. Please make sure you meet all the conditions of this promotion.I have tried to...

Resolved! Watch

I have a galaxy watch that is due to end its contract. I don’t wish to renew it how do I do it 

Hi

Why they shouldn’t not take my eldest daughter money from gift from family for her b.day 120 in bank now gone she want refund money 100 pound thank you email to me please 

jenny_79 by • Established Contributor
  • 575 Views
  • 11 replies
  • 3 Helpful

Cancelling one contract in multiple contract

HiI need to cancel one of the contracts within a multiple subscription account due to a separation.How do I do this?My ex partner would also like to keep their number on the phone plan they re setting up, which is not with ee.Kind regards

Hikerlew by • Visitor
  • 463 Views
  • 1 replies
  • 1 Helpful

Itemised billing

Hi We have itemised billing on the account and up until yesterday I could see it but since last night when I click on it there is a message that comes up saying unexpected error please try back later. Why is this happening?

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