Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61305 Views
  • 69 replies
  • 14 Helpful

Account update

I changed bank account. Need to pay my bill … I have an account but can’t access it …. Probably old email address  cheers Will 

Will1964 by Visitor
  • 507 Views
  • 4 replies
  • 1 Helpful

Natalija

Hello i want ask į want contract phone. But I don't know give my or not. 

Resolved! Moving from pay as you go to pay monthly contract

Hi, I am looking into moving from Pay as you go to pay monthly and I want to keep my current number which it says I am able to do. Will I be able to continue using my current phone and SIM card while waiting for my new phone to arrive or as soon as I...

Vicky127 by Explorer
  • 641 Views
  • 3 replies
  • 2 Helpful

Sim free phones?

I want to buy my boyfriend a better phone but obviously want to keep his existing contract (it's on my account also) am I able to get a phone sim free?

Klam6086 by Investigator
  • 4263 Views
  • 8 replies
  • 4 Helpful

EE too expensive and keep hanging up

I'm trying to leave EE because they are too expensive and twice now I've waited 20 minutes to speak to someone and the customer service rep hangs up pretending its a bad line. Strange that hey.

narna74 by Visitor
  • 590 Views
  • 3 replies
  • 0 Helpful