Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60578 Views
  • 69 replies
  • 14 Helpful

Bill

 Hi im having trouble paying my bill this month as ive only had a temporary job over Xmas and pay day isnt untill the 14th jan is there anything you can do to help please? X   

Tanmarie by Visitor
  • 328 Views
  • 1 replies
  • 1 Helpful

Taken money again for this months bill

My bill was bounced back due to inefficient funds so paid directly through Apple Pay, however they have charged me again but due to not enough in the bank it has bounced back again. Why did they charge me again when I had paid? Tried to ring but coul...

Re: payment history

I need to see my payment history - this is paid of my company credit card, but can only see the last months payment for beginning of December, there was one already beginning of November.

FRACHTUK by Visitor
  • 418 Views
  • 2 replies
  • 1 Helpful

Claim cashback and ear buds for recent pur chase

             I recently bought a Samsung galaxy z flip 4 with £150 cashback and galaxy earbuds. Can someone explain how to claim please?   Thanks                                                                                       

Bill

Hi, I would like to understand why my comes so high this month? I was expecting something around £80/90 it’s comes double than it 

Fratoni by Visitor
  • 386 Views
  • 2 replies
  • 1 Helpful