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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60580 Views
  • 69 replies
  • 14 Helpful

Resolved! I want to purchase Beats Fit Pro

I would like to purchase Beats Fit Pro earbud but I want to spread the cost over 11 months as part of my EE pay monthly contract.Any help please as to how to go about it.?

Store upgrade cancellations

I upgraded just before xmas in store,the phones signal was rubbish so after much debate with the store the manager got authorisation to “revert”the upgrade as I didn’t want the same handset.after sorting it out for me they then told me it would be a ...

King146 by • Investigator
  • 583 Views
  • 8 replies
  • 1 Helpful

To much bill

 I xxxxxx xxxxx my new no xxxxxxxxxxx I take this no on deal £14 per month but unfortunately ur company send me to much bill approximately 22£ [Mod edit: Please do not post personal and private information on the public board. Thanks!]

My tarrif has been changed without my knowledge

My number is xxxxxxxxxxx I have been to Ee up to date and am just about to upgrade and is not allowing me I also do not own ee either    I have been with u more than 3yrs [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Akyere by • Explorer
  • 390 Views
  • 2 replies
  • 2 Helpful

Resolved! Apple watch esim cost

I currently have a 24 month sim only pay monthly contract with EE, I’m thinking of buying an Apple Watch and I’m wondering what the cost is for the esim for the watch? 

Cancelling contract

BT set me up an EE sim only contract which I cancelled within 14 days.  I have now received a bill from BT and EE.  What should I do next? 

Apple watch ultra plan start date

Greetings!I have ordered an apple watch ultra yesterday over the phone. The person who sold me said it will be with me probably by Friday. However, even before getting the device, I can see an additional line added to the account. My query is when th...

drzia by • Skilled Contributor
  • 617 Views
  • 4 replies
  • 3 Helpful
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