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Itemised billing

Kt861
Visitor

Hi- I need a one off itemised bill for a previous month for a claim- is there any way I can obtain one even if I have to pay? 

many thanks

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Without knowing what sort of claim this is, the closest you will get is a Subject Access Request of all your personal data - which will include some call logs.

See https://ee.co.uk/help/help-new/safety-and-security/protecting-your-information/how-can-i-request-my-... 

View solution in original post

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

No way, even if you buy Itemised Billing for £2.50 pm, it is not retrospective but will start at the next bill after you subscribe to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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bristolian
EE Community Star
EE Community Star

Without knowing what sort of claim this is, the closest you will get is a Subject Access Request of all your personal data - which will include some call logs.

See https://ee.co.uk/help/help-new/safety-and-security/protecting-your-information/how-can-i-request-my-...