Itemised billing

Kt861 · ‎23-04-2023

Hi- I need a one off itemised bill for a previous month for a claim- is there any way I can obtain one even if I have to pay?

many thanks

bristolian · ‎23-04-2023

Without knowing what sort of claim this is, the closest you will get is a Subject Access Request of all your personal data - which will include some call logs.

See https://ee.co.uk/help/help-new/safety-and-security/protecting-your-information/how-can-i-request-my-...

View solution in original post

XRaySpeX · ‎23-04-2023

No way, even if you buy Itemised Billing for £2.50 pm, it is not retrospective but will start at the next bill after you subscribe to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

bristolian · ‎23-04-2023

Without knowing what sort of claim this is, the closest you will get is a Subject Access Request of all your personal data - which will include some call logs.

See https://ee.co.uk/help/help-new/safety-and-security/protecting-your-information/how-can-i-request-my-...