cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Upgraded sim only contract start date

mikeand-1
Visitor

I’ve upgraded my contact early to a sim only contract over 24hrs ago however the new contract information (data, extras ect) is not showing on the app OR the website… do I need to wait for the data refresh date?

thanks in advance!

1 REPLY 1
Chris_B
Grand Master
Grand Master

@mikeand-1   It should change over within a few hours. You should also receive a confirmation text/email about the upgrade.  If you’ve not had this give customer services a call to make sure your upgrade went through.