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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59512 Views
  • 69 replies
  • 14 Helpful

My bill

I’ve paid my bill by postal order but I don’t know if you have received it yet because it’s saying my bill is still overdue. I sent you a bill for £55 on 13 December but because of postal workers strike action my bill might be delayed due to that. So...

Resolved! Upgrade

Hi I have just upgraded my ipad to an iPad Pro. When will my other iPad contract show that its ended.at the moment on my eye account it’s showing I have 3 devices.my phone , my old iPad, and my new iPad Pro.

Johnboy66 by • Investigator
  • 394 Views
  • 3 replies
  • 0 Helpful

Resolved! I want to purchase Beats Fit Pro

I would like to purchase Beats Fit Pro earbud but I want to spread the cost over 11 months as part of my EE pay monthly contract.Any help please as to how to go about it.?

Store upgrade cancellations

I upgraded just before xmas in store,the phones signal was rubbish so after much debate with the store the manager got authorisation to “revert”the upgrade as I didn’t want the same handset.after sorting it out for me they then told me it would be a ...

King146 by • Investigator
  • 549 Views
  • 8 replies
  • 1 Helpful

To much bill

 I xxxxxx xxxxx my new no xxxxxxxxxxx I take this no on deal £14 per month but unfortunately ur company send me to much bill approximately 22£ [Mod edit: Please do not post personal and private information on the public board. Thanks!]

My tarrif has been changed without my knowledge

My number is xxxxxxxxxxx I have been to Ee up to date and am just about to upgrade and is not allowing me I also do not own ee either    I have been with u more than 3yrs [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Akyere by • Explorer
  • 381 Views
  • 2 replies
  • 2 Helpful

Resolved! Apple watch esim cost

I currently have a 24 month sim only pay monthly contract with EE, I’m thinking of buying an Apple Watch and I’m wondering what the cost is for the esim for the watch? 

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