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Payment system down still?

realwillow
Contributor
Contributor

Been trying to payy bill online for about 6 days, system just says there is an error (before confirming card details).

Tried via 150, automated, similar error message.

Is there a known fault and timeline for resolution?

 

Tried paying via mobile, home pc, work computers. No joy.

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Welcome to the community, @realwillow 

Is it the Fast Payment service that you're trying to use? If not, could you give it a go please?

Thanks

Chris

View solution in original post

3 REPLIES 3
Christopher_G
EE Community Support Team

Welcome to the community, @realwillow 

Is it the Fast Payment service that you're trying to use? If not, could you give it a go please?

Thanks

Chris

That appears to have worked. Thank you.

Christopher_G
EE Community Support Team

Good stuff, thanks for letting me know, @realwillow.

Chris